Celina The Label

If you&apos;ve entered an incorrect shipping address, please reach out to our support team via our <a href="https://celinathelabel.com/pages/contact-us">Contact Form</a> as soon as possible with the correct details: First Name:Last Name:Shipping Address:&#x1F4CD; Street Address:&#x1F3D9; City/Town:&#x1F4EE; Postcode:&#x1F30D; Country: Once we receive the updated details, we&#x2019;ll do our best to make the necessary changes before your order is processed. While we can&#x2019;t guarantee that our fulfillment team will be able to update the information in time, we&#x2019;ll do everything we can to escalate this for you! Since we are unable to cancel orders, we highly recommend double-checking your details before completing your purchase.

If you've entered an incorrect shipping address, please reach out to our support team via our Contact Form as soon as possible with the correct details:. First Name:. Last Name:. Shipping Address:. 📍 Street Address:. 🏙 City/Town:. 📮 Postcode:. 🌍

I Entered the Wrong Shipping Address. Can I Cancel My Order?

Order Cancellation

Are the sizes true to fit?

Can I request a custom size?

Do you offer size conversions?

Do you offer alterations?

Do you offer petite or plus sizes?

Do your sizes run small or large?

How do I find the right size for me?

How do I measure myself correctly?

What if I ordered two sizes and want to return one?

What should I do if I’m between sizes?

Sizing & Fit

Do you ship internationally?

Do you offer express shipping?

When will my order ship?

Where is my order information?

Where is my tracking number?

Can I get a refund if my package was lost after delivery?

Can I have my parcel redirected to a different address?

How long will it take to receive my order?

I refused my package upon delivery. Will I get a refund?

My order says ‘Delivered,’ but I haven’t received it. What should I do?

My order was delivered to the wrong address. What should I do?

My package arrived damaged. What should I do?

My tracking hasn’t been updating. What should I do?

What can Celina the label do if the package is lost?

Fulfillment & Shipping

Can I exchange an item instead of returning it?

Can I return a final sale item?

Can I return an item if I used a discount code?

Do you offer free returns?

Do you refund the original shipping cost?

How do I start a return?

How is your return process?

I’ve made a return, will you refund my delivery charge?

What happens if my return is rejected?

What if I received a damaged or incorrect item?

What is your return policy?

When will I receive my refund?

Returns & Exchanges

Can I Cancel My Order?

I Want to Cancel My Order

My order was placed by mistake. Can you cancel my order?

Why Can’t I Cancel My Order?

Which payment methods do you offer?

Payment

How do I get in contact with customer service?

Contact Us

I Entered the Wrong Shipping Address. Can I Cancel My Order?Updated a month ago