How is your return process?Updated a month ago
We understand that returns can be costly, so we do our best to offer multiple solutions before proceeding with a return. If you are considering a return, please reach out to us via our Contact Form with your order number and reason for return.
Before providing the Return Request Form and Return Address, we will try our best to offer alternatives that may be more convenient and cost-effective for you. Since return shipping costs typically range between $20 and $35 USD, with additional customs fees between $25 and $30 USD, we want to help you avoid unnecessary expenses whenever possible.
If a return is necessary, we will guide you through the process, ensuring that your return meets our return policy requirements (items must be unworn, unwashed, with original tags and packaging). Please note that return shipping costs and any applicable customs fees are the customer’s responsibility.
We appreciate your understanding and will do our best to assist you with the most suitable option for your situation.