Not the perfect fit? No worries—we’ve got you. This section covers how to request a return or exchange, our policy timeframes, and step-by-step instructions for sending items back.
Yes! However, exchanges must follow our standard return policy, and you will need to place a new order for the desired item. You will also be responsible for an additional shipping fee for the exchange. If the item you want is out of stock, we can of
No, all sale items and swimwear are final sale and cannot be returned or exchanged.
Yes, items purchased with a discount code can be returned, but the refund will reflect the discounted price paid.
Return shipping costs, including any applicable customs fees, are the responsibility of the customer. Shipping costs typically range between $20 and $35 USD, depending on your location. Additionally, customs fees for returns typically range between $
No, shipping fees, duties, taxes, and customs fees are non-refundable.
To initiate a return:.
We understand that returns can be costly, so we do our best to offer multiple solutions before proceeding with a return. If you are considering a return, please reach out to us via our Contact Form with your order number and reason for return. Before
Unfortunately, we cannot refund duties, taxes, customs fee, or shipping charges incurred through shipping. Please see our Refund Policy page for more information.
If an item is returned in a non-resalable condition (worn, washed, missing tags, etc.), we reserve the right to refuse the return. The item can be sent back to you at your expense.
We sincerely apologize for any issues with your order. Please reach out to us via our Contact Form with your order number and photos of the item within 48 hours of delivery, and we will resolve the issue.
We accept returns within 14 days of delivery. Items must be unworn, unwashed, with original tags and packaging. Returns that do not meet these conditions may be refused. Sale items, swimwear, and personalized pieces are final sale and cannot be retur
Once we receive and inspect your return, refunds are processed within 5-7 business days back to the original payment method. Banks and credit card issuers may take additional time to reflect the refund.